All prices and services we provide are included below for your convenience in the booking section below when you select a service. If anything is unclear, please feel free to email us at inquiries@iamnubian.nyc or call 347-551-8051.
A 50% booking fee is required to book an appointment and will be deducted from the final amount after your service. Upon cancelation, there is a 30% booking fee of your booking fee as we are charged for refunds..
Calendar opens monthly and stay open.
walk in / Squeeze in Appointments must expect some waits.
POLICIES AND PROCEDURES
Salon Policies:
Thank you for choosing us for your beauty needs.
All bookings require a 50% service fee which will go towards your services.
Payments:
- We accept both cash and card payments for services.
- Please note that in-store product purchases are subject to sales tax.
- For the comfort and relaxation of all our guests, we kindly ask that no additional guests, children, or animals accompany you during your salon visit.
Appointment Timing:
- To ensure timely service, please arrive at the time of your appointment. While we cannot guarantee service for early arrivals, please inform us if you arrive ahead of your scheduled time. We will accommodate you if a seat is available.
Hair Prep:
- All services start at the shampoo bowl, for efficient service. We ask that you arrive with your hair detangled and manageable. Feel free to bring a silk scarf to protect your hair in case of inclement weather.
Cancellations:
-We understand that plans change. To ensure the fairness and efficiency of our scheduling, please take note of our cancellation policy:
Processing Fee: When you cancel your appointment prior to 7 days of your appointment you will receive a refund for the full amount, minus a 10% processing fee.
Partial Refund: All cancellations made after 7 days of your appointment will be subject to a 30% cancellation fee, which will be deducted from your booking fee.
Forfeiture: Unfortunately, if you cancel within 24 hours of your scheduled appointment, the deposit will be forfeited.
Lateness:
- Please be aware that in the unfortunate event you are late, we cannot guarantee that your services will be performed that day, and you will have to forfeit your booking fee. This is in respect of our stylists and other clients for the day.
- We allow a grace period of 10-15 minutes for lateness. After the grace period, the appointment will automatically cancel.
- If you need to reschedule, please do so within the current booking period with available slots. must reschedule at least 72 hours in advance for rescheduling.
Reschedule:
- To reschedule, go to the original booking confirmation email. It will allow you to reschedule if there is an available appointment. Your deposit will transfer automatically.
- You can also email inquiries@iamnubian.nyc or call us at 347-551-8051. Please let us know at least 48 hours in advance so we can fill the slot. Rescheduling can only be done within the current booking period. If we cannot find a rescheduling date that works for you, we can cancel. The processing fee will apply upon cancelation.
No Call No Show:
In case you cannot make your appointment, please communicate with us.
- No call, no shows will result in booking restrictions and full payment required for future appointments.
- Second No Call - No Show: A second instance of no call, no show will result in no new appointment bookings.
Complimentary Amenities:
We want your visit to be as enjoyable and relaxing as possible. To enhance your experience, we offer the following complimentary amenities:
1. Wi-Fi Access: Stay connected during your visit with our high-speed Wi-Fi network. Feel free to browse, work, or simply stay in touch with friends and family.
2. Snacks and Refreshments: We provide a selection of light snacks and refreshments to keep you energized during your appointment. Enjoy a variety of treats while you indulge in our services.
3. Workspace: For those who need to work from "home or simply enjoy some at home comfort, we offer dedicated computer tables.
4. Blankets: If you ever feel chilly during your shampoo session, Upon request we have blankets available to keep you warm and cozy.
5. soothing eye mask; all full service appointment receive a complimentary soothing eye mask. to help enhance your experience.
We understand that a salon visit is more than just a beauty treatment – it's an opportunity to unwind and pamper yourself. We hope these complimentary amenities add an extra touch of comfort to your time at Iamnubian salon spa.
Thank you for understanding and adhering to our salon policies. We appreciate your business and look forward to providing you with the best service.
- For full detailed policies, please read our policies HERE before booking an appointment.
